Return and

Warranty Policy

At Quantum Medi Creation, we are committed to providing high-quality products and
excellent customer service. Below is our comprehensive return policy and warranty
information to ensure you have a hassle-free shopping experience.

General Return Policy

We offer a 30-day return policy for all products purchased from QuantumMediCreation.com.
If you are not completely satisfied with your purchase, you can return the item under the following conditions:

Conditions for Returns

Return Period:

Returns must be initiated within 30 days of the purchase date.

Condition of Item:

The product must be returned in its original condition, with all accessories, manuals, and packaging included.
Items that are damaged, used, or missing components may be subject to additional fees or may not be
eligible for a refund.

Proof of Purchase:

A valid receipt or order confirmation must be provided to process the return.

Return Shipping:

The customer is responsible for the return shipping costs unless the item is defective or an incorrect
product was received.

Non-Returnable Items

Refund Process

Once we receive your returned item, it will be inspected to ensure it meets our return conditions.
Approved returns will be refunded to the original payment method within 7-10 business days.

Warranty Information

All products sold on QuantumMediCreation.com come with a 2-Year Parts and Labor
Warranty to give you peace of mind and confidence in your purchase.

Warranty Coverage

Our warranty covers any defects in materials and workmanship under normal use during the warranty period.This includes:

Parts Replacement:

Any defective part will be replaced at no cost to the customer.

Labour Costs:

All repair labour is covered under the warranty.

What Is Not Covered:

How to Make a Warranty Claim:

Contact Us:

Reach out to our customer support team at support @quantummedicreation.com with your
order details and a description of the issue.

Provide Documentation:

Include photos or videos of the defect for a quicker resolution.

Receive Support:

Our team will assess your claim and provide instructions for
returning the item for repair or replacement.

Exchanges:

We offer exchanges for defective or incorrect items. Please contact our customer service team within 30 days of purchase to arrange an exchange. Shipping Policy for Returns and Warranty Claims

Return Shipping Costs:

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Warranty Repair Shipping Costs:

We cover the shipping costs for sending the repaired or replacement product back to the customer.

Customer Support

For any questions or concerns about our return policy or warranty,
please contact us